TRADER PRO FAQ
How can we help?
To qualify as professional client, you are typically required to meet certain criteria related to your trading experience, investment portfolio, and/or your professional experience.
You will need to be a resident of the Middle East and have a financial instrument portfolio of $500,000 or more. Acceptable financial instruments would include cash, stock portfolios, stocks and shares ISAs, trading accounts, mutual funds and SIPPs.
You will also need to meet either of the below criteria in order to qualify:
Trading experience: You have sufficient trading experience and understanding of relevant financial markets, products or transactions and associated risks.
Professional experience: You currently work or have worked (in the previous twelve months) as an Employee in a professional position of an Authorised Person, or a Recognised Body or Remote Body
Good news, it’s all pretty straightforward:
The first step is to complete the registration form for the Exinity Trader Pro account. This will unlock a handy portal called My Exinity – it’s your new personal area.
The second step is to provide employment and trading experience details as well as submit documents through My Exinity.
The third step is all on us! We will use this information to verify your identity and qualification for the Exinity Trader Pro account.
Our head office is located in Abu Dhabi, UAE. You can book an appointment with a member of the customer support team or your personal relationship manager and visit our office at any time.
Our full address:
16-104, 16 Floor,
Al Khatem Tower,
Al Maryah Island,
Abu Dhabi, UAE
We look forward to meeting you in person!
To find out more on our global network of offices, visit our International Offerings page.
To get your Exinity Trader Pro account approved, we will need to review the validity of the following documents:
Certified copy of your ID document – this can be your passport or ID card
Proof of your address – for example a utility bill or official letter with your name and address clearly visible
Evidence of net assets of at least $500,000 - this could be a bank statement or investment portfolio statement issued within the last 3 months.
- Unfortunately, we can’t include any of the below in the net asset valuation:
- Property which is your primary residence or any loan(s) secured on that residence;
- Any rights under a qualifying contract of Insurance within the meaning of FSMR; or.
- Any benefits (in the form of pensions or otherwise) which are payable on the termination of your service, and to which you or your dependents are, or may be, entitled to
Evidence that you are, or have been, in the previous twelve months, an Employee in a professional position of an Authorised Person, or a Recognised Body or Remote Body. To simplify, this could be your employment contract or details of your position on a Financial Services register.
Proof that you have sufficient experience and understanding of relevant financial markets, products or transactions and any associated risks. Evidence of this can include documents detailing your previous trading experience or relevant industry qualifications.
There may be occasions where we may ask for additional documents in order to carry out the correct due diligence on all our customers.
We’re here to make sure our Exinity Trader Pro professional account review process is speedy. If you make sure to submit all the necessary documents when you start the process, we’ll return the favour and aim to process your application within 24h.
If you need to stop the application process while you get hold of the documents required, you can come back to it later by simply logging in to My Exinity and picking up from where you left off.
Sometimes, there may be a delay if we need to request additional supporting documents from you.
While you can only have one set of login credentials to My Exinity, you can open multiple trading accounts within this portal.
We’re glad you asked! At a glance, with Exinity Trader Pro you’ll get access to:
Security under the regulation of FSRA in the UAE
Access to global markets through an all-in-one account
Market insight & analysis from experts
Competitively low ECN pricing across all our FX & CFD markets matched with zero spreads on majors and commission at only $2.00 per lot on FX and precious metals.
The world’s most popular trading platform – MetaTrader
Generous swap free trading
Commission-free trading on stocks, energies, indices, stock CFDs and currency indices
Personal account management from our dedicated team in Abu Dhabi
You can open an Exinity Trader Pro professional account in USD and AED.
Yes. You can choose this when you are opening your account (excluding non-leveraged products such as stocks).
Here’s a quick breakdown:
FX Majors: from 1:25 up to 1:500
FX Exotics: 1:200
Metals: up to 1:500
Indices: 1:100 (varies per instrument)
Commodities: up to 1:50 (varies per instrument)
US Stocks CFDs: 1:10
You can open an Exinity Trader Pro professional account in USD and AED.
Stocks are traded for 8 hours during the day of the exchange they belong to.
All other asset classes are traded from Sunday night/Monday morning to Friday evening, with a short break in the middle of the night.
Good news! It’s a yes – Exinity does allow scalping.
You are not able to open new positions with Exinity Trader Pro when your margin level is at, or below, 100%
You are in margin call when your margin level drops below 80% (in such a case you would have been sent a warning notification about not having enough free margin in your account)
Your positions are closed one at a time, starting with the highest loss-making position, when your margin level drops below 50%
Yes. All Exinity Trader Pro professional accounts will be automatically classified as swap-free, meaning that you will be opted into swap-free fees by default. For more information on swap free fees, check the Exinity Trader Pro contract specifications.
Currently you can use only bank transfers as a method of both deposit and withdrawal.
The average processing time for deposits and withdrawals with Exinity Trader Pro takes around 3-5 business days.
There's no minimum withdrawal amount for bank transfers, however your bank may charge you a fee. Please check with your bank prior to requesting your withdrawal from Exinity.
For FX and Metals: Commission is $2 per lot. On MT4, $4 is taken for both the opening and the closing of the position, when the trade opens. On MT5, $2 is taken on the opening, and $2 on the closing.
We do not charge commission on stocks, energies, indices, stock CFDs and currency indices.
The UAE does not levy tax on dividends or capital gains, but you may be liable to pay tax in your home country. It is important you consult your own tax, legal and accounting advisors before you start trading with the Exinity Trader Pro professional account to understand the tax implications based on your personal circumstances.
For US Stocks specifically, US tax law requires the withholding of tax for non-US persons (non- resident aliens) at a rate of 30% on payments of US source stock dividends, short-term capital gain distributions and substitute payments in lieu. A client may be eligible for a reduced rate of withholding if there is a treaty in effect between the country of tax residence and the US.
Making sure that your funds are fully protected is our top priority. We keep clients’ funds in completely segregated Client Money accounts. We also offer our Exinity Trader Pro professional account holders negative balance protection.